Frequently Asked Questions
What is your return and exchange policy?
Please refer to your retail store return and exchange policy.
Can products be purchased directly through the website?
No, we do not sell to the public but are products are on all major ecommerce retailers.
Where do I get support for erod?
Unfortunately, erod was discontinued in 2018 and there are no more parts available or warranty support for this product.
What is the weight capacity for drapery rod sets?
My rod is missing parts, what do I do?
Please contact your retailer to exchange for a new complete rod set.